Since its inception, Sala Institute for Child and Family Centered Care has collaborated with the Pediatric Residency Program at NYU Grossman School of Medicine to teach trainees best practices in family-centered care and communication. The cornerstone of this partnership is the Pediatric Residency Communication Curriculum, in which residents benefit from the expertise of both experienced clinicians and Sala’s Patient and Family Faculty members. Patient and Family Faculty are teens or parents of children who are receiving or recently received care at Hassenfeld Children’s Hospital at NYU Langone.
“Effective physician-parent communication skills are foundational in Pediatrics,” says Heather B. Howell, MD, director of the Pediatric Residency Program. “The objective of the communications curriculum program is to provide the residents with tools to optimize their communication skills.”
Building skills over three years
The curriculum’s challenging, real-life scenarios take place over the course of the trainee’s three-year residency. Each scenario involves role-plays with an actor and are observed by an experienced clinician and a family faculty member.
“The simulations we provide to residents allows them to learn about and practice family communication in a very hands-on way,” says Rachel Ramsey, MHA, administrative director at Sala Institute. “They receive direct, actionable feedback from Sala Family Faculty members and experienced physicians that they can apply in their everyday interactions with patients and families.”